Thanks to those of you still here! Have been pounding the heart of my computer for 10 days trying to make it live. Right before Christmas I got spyware from a large site (yes, that has many cartoons, which is shocking enough. What kind of person likes cartoons and also sends spyware out?)
I used Kaspersky Antivirus once before, and actually bought a copy, which I never activated – and yet the site told me it is already out of commission. So I downloaded the new trial version. Next morning…it locked me out. Totally. I thought it was my fault for 3 days, that the password I had written down for Windows XP was wrong. Nope. I couldn’t even get in through safe mode, or any form of safe mode.
Kaspersky didn’t reply to my email, and had no answering service. No one helped on their forum. Took it to Staples, who couldn’t get in (even though he had the same problem with someone else with Kaspersky), and then Fry’s. Always fun carrying a 40lb computer into stores! Fry’s said I had to buy another hard drive, to make that the C drive, and install Windows on it. (DO NOT reinstall Windows on your original drive or it will wipe it clean!! Says so right on the disc!) Make sure the original C drive is not connected to the motherboard, while you install Windows on the new drive you just bought.
Then, after you install XP on the new HD, hook up the old C drive, and Windows will recognize it as the E drive, or other drive. Then I can see the files, and copy them over to my new C drive, and then wipe the original C drive clean. I understand this, but it’s still terrifying. I get dizzy and sick to my stomach everytime I have to open up the computer and do these things.
Are you trembling yet? When’s the last time YOU backed up? I thought it was a few months ago, but turns out it was a year ago. Backing up is so tedious and boring.
For reasons that I’ll explain later, I’m still waiting for the new HD. So I can’t send email any cartoons out that I had ready, find any correspondence, etc. And I’m using my ancient 8 year old computer with Win98. I can’t believe it still works! What a workhorse. Of course, it looks like crap on my 21 inch monitor, and I can’t find new drivers for the vid card, because there’s no support anymore. And it hardly has any room, so haven’t loaded my graphics programs. (which, again, will look like crap anyway.) And distorted, which induces nausea.
Anyway, I am told all my files are still safe on the old HD, but will find out once I receive and hook up the new one. Stay tuned.
UPDATE: all files recovered by buying a new hard drive, setting it up as my primary (C) drive, and then copying all essential files from my (old c) drive, now listed as my e drive. I will never forgive Kaspersky for this, never. How can it lock someone out of their own computer???